A recent Robert Wood Johnson Foundation study of workplace clinics, posted in the tEWN Forum by Taylor Walsh, included this:

“When it’s just a disembodied voice on a phone line in place of a face-to-face session, it’s not nearly as likely that [the employee] will form a connection with the health coach, or that the coach can figure out what makes [the employee] tick and what will drive behavior change that’s meaningful and lasting,” a benefits consultant said.

Certainly, when I’m seeking advice about human behavior, who better to ask than “a benefits consultant”? Read the rest of this entry »